slotbaji's Privacy Policy
Your personal information matters to us. This policy explains how slotbaji collects your information, the purposes for which it is used, and the steps taken to protect your privacy.
Introduction and Scope
slotbaji is an online gaming and betting platform serving adult users (21+) in Bangladesh. This privacy policy ("Policy") applies to the use of slotbaji's website, mobile application, and all related services.
The terms set out in this policy must be read together with our Terms and Conditions. By using our platform, you are considered to have consented to this privacy policy. If you do not agree with any of the terms, we ask that you refrain from using our services.
slotbaji believes that transparency is essential to earning user trust. We therefore want to make clear what information is collected about you, why it is collected, and how it is used.
What Information Is Collected
slotbaji collects the following types of information. This information is gathered in two ways: (a) what you provide directly, and (b) what is collected automatically through your use of the platform.
2.1 Information You Provide Directly
- Full name and date of birth (for age verification)
- Mobile number and email address
- National ID card or passport number (for identity verification)
- Payment-related information — such as bKash, Nagad, Rocket, or Upay numbers
- Username set at the time of account creation
- Messages exchanged when contacting the support team
2.2 Information Collected Automatically
- Device type, operating system, and browser version
- IP address and approximate location
- Session duration, clicks, and navigation patterns
- Login times and records of failed login attempts
- Information collected through cookies and similar tracking technologies
- Transaction history — records of deposits, withdrawals, bets, and games played
No user may carry out financial transactions on the slotbaji platform until their age has been verified. We do not knowingly collect information from anyone under the age of 21.
Purpose of Data Use
slotbaji uses collected information only for specific and legitimate purposes. Those purposes are clearly set out below:
3.1 Account Management
Information is used to create, verify, and keep your account secure. This includes identity verification, password recovery, and detecting suspicious activity.
3.2 Transaction Processing
Payment-related information is used to complete deposit and withdrawal transactions. The minimum deposit at slotbaji is ৳100 and the minimum withdrawal is ৳1,000 — your information is used securely to complete these transactions.
3.3 Customer Support
When you contact the support team via 24/7 live chat or email, your information is used to resolve issues and provide assistance.
3.4 Responsible Gaming
We are committed to responsible gaming. To this end, user gaming patterns are monitored so that problematic behaviour can be identified and support provided.
3.5 Platform Improvement
Analytical data is used to improve the user experience, resolve technical issues, and add new features.
3.6 Fraud Prevention
Information is used to prevent the creation of multiple accounts, bonus abuse, and other fraudulent activity. This protects the interests of all legitimate users.
Data Sharing and Disclosure
slotbaji never sells your personal information to third parties. However, information may be shared in the limited circumstances described below:
4.1 Service Providers
A limited amount of information may be shared with trusted third parties for payment processing, identity verification, and managing technical infrastructure. These organisations may only use the information for the specific purpose for which it was shared.
4.2 Legal Obligations
slotbaji may be legally required to provide information in accordance with a valid order from a court, government authority, or law enforcement agency.
4.3 Fraud Investigations
Relevant information may be shared with the appropriate authorities to assist in the investigation of serious fraud or illegal activity.
4.4 Business Transfers
In the event of a change to the business structure (such as a merger or acquisition), user information may be transferred to the new management. Users will be notified in advance in such cases.
Your explicit consent will be obtained before your information is shared for any purpose beyond those listed above.
Cookies and Tracking Technologies
The slotbaji website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve the functionality of the site.
5.1 Essential Cookies
These cookies are essential for maintaining login sessions, ensuring security, and running the core functions of the platform. Disabling them will prevent the site from working properly.
5.2 Functional Cookies
These cookies are used to remember your preferred language, theme settings, and other personalised preferences.
5.3 Analytical Cookies
These cookies are used to understand site visit patterns. This helps us improve the user experience. The information collected is anonymous.
Most browsers have the option to disable cookies, but doing so may limit some functions of the site.
Data Security Measures
To ensure the security of your information, slotbaji has put in place a number of technical and organisational measures:
- SSL Encryption: Our website and app use SSL (Secure Socket Layer) encryption, which encrypts all information exchanged between your browser and our servers.
- Data Encryption: Stored sensitive information — such as passwords and payment details — is kept secure using industry-standard encryption methods.
- Access Control: Only authorised staff may access user information, and only for specific responsibilities.
- Regular Security Audits: Regular audits and tests are conducted to identify potential security vulnerabilities.
- Two-Factor Verification: Additional security is provided on accounts through OTP-based verification.
However, no transmission of information over the internet is completely free of risk — we therefore make every effort to provide maximum protection, but absolute security cannot be guaranteed.
Your Rights and Choices
Every user registered with slotbaji has the following rights regarding their own information:
7.1 Right to Access
You may contact us at any time to find out what information we hold about you.
7.2 Right to Correction
You have the right to request the correction or update of any inaccurate information we hold about you.
7.3 Right to Request Deletion
In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Opting Out of Marketing Communications
If you do not wish to receive promotional emails or messages, let our support team know — we will update that setting promptly. However, we are unable to stop sending important messages relating to your account.
7.5 Account Closure
You may request the closure of your slotbaji account at any time. The support team will assist with this. Even after account closure, some records may be retained for a specified period in accordance with legal requirements.
To exercise any of the above rights, contact us through our 24/7 support channels. Our team is able to provide assistance in Bengali.
Data Retention Period
slotbaji retains your information only for as long as necessary. The following factors are considered when determining retention periods:
- All information is retained for as long as the account remains active.
- Records of financial transactions are kept after account closure in accordance with applicable legal requirements.
- Information related to fraud investigations is kept until the investigation is complete.
- Where there are no applicable legal obligations, information from inactive accounts is deleted after a set period.
Contact our support team if you would like to know more about data retention.
Protection of Minors
slotbaji is strictly not for anyone under the age of 21. We do not knowingly collect any personal information from minors.
If we become aware that a person under the age of 21 has opened an account, we will immediately close that account and delete the information collected.
If you are a parent or guardian and believe your child is using our platform, please notify our support team promptly.
Policy Changes and Contact
slotbaji reserves the right to update this privacy policy as needed. For significant changes, we will notify you via your registered email or through a notification on the platform.
Continuing to use the platform after any changes will be considered acceptance of the updated policy. We therefore recommend revisiting this page from time to time.
If you have any questions or concerns about this privacy policy, please contact us. You will find answers to many common questions on our FAQ page.
Contact us by email: [email protected]